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Shipment Visibility
Shipment visibility and tracking support.
Shipment visibility
Freight movement timeline
Shipment confirmed
Carrier assignment recorded
Collected
Driver check-in received
In transit
Shipment progressing
Delivered
Awaiting completion
Visibility is based on authorised status updates and operational check-ins rather than continuous public GPS monitoring.
Connected shipment visibility
Shipment visibility is most useful when it connects meaningful events to the actual freight movement. Shippers should be able to see when a carrier is assigned, when goods are collected, when the journey is progressing, and when delivery is completed.
FreighTech Connect keeps those milestones connected to the shipment record, operational communication, delivery evidence, and completion process.
What tracking means here
Authorised shipment milestones
Driver and carrier milestone updates
Operational exception updates
Delivery and POD confirmation
Shipment timeline
The exact timeline depends on the freight service and the updates available for the shipment. Not every movement will contain the same number of stages.
Shipment submitted
The collection, delivery, load, timing, vehicle, and handling information is recorded against the shipment.
Carrier assigned
The selected carrier and agreed operational details become connected to the freight movement.
Collection update
A driver or operations update confirms that collection has taken place or identifies an issue requiring attention.
In transit
Shipment milestones and operational status changes provide visibility while the shipment moves towards delivery.
Visibility capabilities
Tracking information should help customers and operations teams understand the shipment without exposing private internal or personal information.
Tracking feature
01View the current operational stage of the freight movement from confirmation through delivery.
Tracking feature
02Operational updates keep the journey clear without exposing continuous personal location data.
Tracking feature
03Important shipment events remain organised chronologically for clearer review and communication.
Tracking feature
04Delays, access problems, failed delivery attempts, or other operational issues can be recorded against the shipment.
Built for each participant
Shippers, carriers, drivers, and authorised operations staff do not require exactly the same information or permissions.
For shippers
Shippers can review meaningful shipment milestones, operational updates, delivery progress, and completion evidence.
For carriers
Carriers and authorised drivers can record controlled status changes and operational check-ins against assigned jobs.
Connected to the marketplace
Tracking becomes meaningful after the route, cargo, timing, carrier, and delivery expectations have been recorded against the freight requirement.
UK road freight
Submit the collection, delivery, load, vehicle, timing, and handling information needed to begin a structured road freight movement.
Post a ShipmentAir, sea or multimodal
Submit a structured enquiry so the team can review the freight mode, route, cargo, timing, and visibility requirements.
Book a DemoPrivacy and safety
The tracking experience is based on authorised shipment milestones and operational updates.
Tracking information is available only through the appropriate shipper, carrier, driver, Admin, or secure tracking pathway.
Only information relevant to the freight movement should be collected and displayed.
Delivery update
The shipment status records arrival, delivery progress, or any delivery exception that needs follow-up.
Completed
Delivery evidence and the final shipment status complete the operational tracking journey.
Tracking feature
05Delivery evidence can include the completed status, recipient information, signature, notes, and supporting images.
Tracking feature
06Tracking remains connected to the shipment, carrier, delivery evidence, invoice, and completion records.
For operations
Authorised FreighTech Connect staff can review shipment activity and follow up where operational attention is required.
